Privacy Policy

Last updated: September 2026

Introduction

Brave-rain respects your privacy and is committed to protecting your personal data. This privacy policy explains how we collect, use, and safeguard information when you visit our website or engage with our services.

Information We Collect

We may collect and process the following types of personal data:

• Contact information such as name and email address when you submit an enquiry form
• Project-related information you voluntarily provide about your architectural requirements
• Technical data including IP address, browser type, and device information
• Usage data about how you navigate and interact with our website

How We Use Your Information

We use your personal data for the following purposes:

• To respond to your enquiries and provide information about our services
• To communicate with you regarding potential or ongoing projects
• To improve our website functionality and user experience
• To comply with legal obligations and protect our legal rights

Legal Basis for Processing

Under UK data protection law, we process your personal data based on:

• Your consent when you submit forms or accept cookies
• Legitimate interests in operating our business and responding to enquiries
• Contractual necessity when entering into service agreements

Data Sharing and Disclosure

We do not sell or rent your personal data to third parties. We may share information with:

• Professional consultants and contractors involved in project delivery
• Service providers who assist with website hosting and analytics
• Legal and regulatory authorities when required by law

Data Retention

We retain personal data only for as long as necessary to fulfill the purposes outlined in this policy. Enquiry information is typically retained for two years unless you become a client, in which case data is retained per our record-keeping obligations.

Your Rights

Under UK GDPR, you have the right to:

• Access your personal data and request a copy
• Correct inaccurate or incomplete information
• Request erasure of your data in certain circumstances
• Object to processing based on legitimate interests
• Withdraw consent where processing is based on consent
• Lodge a complaint with the Information Commissioner's Office (ICO)

Cookies

Our website uses cookies to enhance functionality and analyze usage. You can manage cookie preferences through the banner displayed on your first visit. For more information, see our Cookies Policy.

Security

We implement appropriate technical and organizational measures to protect your personal data against unauthorized access, alteration, disclosure, or destruction. However, no internet transmission is completely secure, and we cannot guarantee absolute security.

Changes to This Policy

We may update this privacy policy periodically to reflect changes in our practices or legal requirements. The updated version will be posted on this page with a revised date.

Contact Us

If you have questions about this privacy policy or wish to exercise your data protection rights, please contact us at [email protected].